Contact sees its partners' success in developing their business, increasing their productivity, saving time and resources, building trust and moving their images to targeted locations and serves with 24/7 excitement and motivation.
Our inbound services, which can be positioned as post paid & pre paid, include consumer hotline, appointment services, complaint management and analysis, technical support...
Among our outbound services, there aare welcome calls, membership management, loyalty program and loyalty extension, transition to top tariffs and packages (upsell), data-based sales activities...
We design the services we offer to our business partners tailored to the sector, and constantly improve them, and we see customer satisfaction as a primary goal by providing quality service
Our main Customer Services include user hotline, appointment services, complaint management services, welcome calls, order management services...
It is an important part of our business to support the establishment of happy partnerships in the long term by changing the decision of the customers, who indicate their intention to stop their commercial activities.
Our main goal is; To increase customer satisfaction by providing uninterrupted service with superior information and superior speech quality.
Institutions decide to carry out works that require expertise to be accessible at all times, to provide efficiency in workforce planning, to transfer work-oriented experience...
In addition to the outsourced services provided, Contact can also provide all necessary technological and physical infrastructure to its business partners for call centers managed by internal resources.
Contact Call Center contributes to omni channel management with its online / offline chat application.
Telemarketing service, which aims to sell to more customers, to communicate with existing or potential customers at the right time
Collection calls that stand out especially for the banking, energy and communication sectors
Our company, which was established in 2014 with the aim of being a business partner that provides effective benefits with quality service, is taking firm steps to be the symbol of international quality, reliability and success in its sector.
In our service points located in Isparta and Aydın, we provide services such as our customer center, customer service, sales, marketing, outsourced services, consultancy, service point rental, call center in a wide range of customers such as sales, marketing, outsourcing services, consultancy, and service point rental.