Our Customer Service

Our main Customer Services include user hotline, appointment services, complaint management services, welcome calls, order management services, membership management services, loyalty program services, customer satisfaction survey calls, special customer services, data/information update services, post-call ( back office) services, technical support services.


According to the information and goals that our business partners give us, we work to learn the needs of all customers with whom we communicate first-order, to constantly monitor and analyze their complaints. Thanks to the analysis methods we have created, we can reduce the complaints of the customers reaching us to the common denominator and offer fast solutions to complaints, provide efficiency and increase customer satisfaction.