About Us

Contact Call Center

Our Awards and Certificates

The customer experience is the experience that creates the value that customers give to the company with the simplest definition, how they evaluate the customers' interactions with the brand. Good customer experience should be at the core of company activities. A successful strategy is to offer customers a process that is easy to use, useful and enjoyable. To provide a good customer experience; It will increase loyalty and loyalty as well as affect company revenues.


Aiming to provide a high level of customer experience, Contact has received the best customer experience award 26 times among Türk Telekom Mobile operations and has shown that the institution we work with is not only satisfied with the needs of its customers but also touches their hearts.

Our Certificates


ISO / IEC 27001

Information Security Management System

TS EN ISO 9001 2015

Quality management system

TS EN ISO 18295

Customer Contact Centers System

EN ISO 15838

Customer Contact Centers Management Systems

ISO 22301

Business Continuity Management Standard

ISO 10002

Customer Satisfaction Management Systems


Protection of personal data