Integrated Management System Policy
The purpose of our Integrated Management System, which meets the requirements of ISO 27001, ISO 9001, ISO 18295, EN 15838, ISO 10002, ISO 22301 and covers all issues of Quality, Environment, Occupational Health and Safety; To fulfill our responsibilities towards the society, the environment and our employees, to continuously improve our service quality, to protect at the highest level and to maintain all our policies in this direction as the foundation of our corporate culture.
As Contact Call Center, in order to achieve this goal;
To provide quality service and customer-oriented work to all our stakeholders, we will adopt adding value as a basic principle,
We will take care to increase and maintain customer satisfaction with our principle of providing services above expectations, within the framework of current national and international standards and legal regulations,
We will provide the necessary conditions for the protection of the confidentiality, integrity and accessibility of the information assets we have,
We will work to set up measurable targets regarding quality, environment, occupational health and safety systems, regularly review their realization and continuously improve our management systems and management systems, taking into account the best practices in the industry and in the world,
We will create a positive impact for our society and our country with a holistic sustainability approach wherever we operate and in all areas with the awareness of our strategic and environmental responsibilities,
With the awareness that our most important value is human resources, we will keep employee quality and satisfaction at the highest level by employing honest, respectful, moral, highly competent employees and constantly investing in our employees, we commit.